Page 10 - Goodwill of the Finger Lakes Annual Report

Manufacturing
Manufacturing

Patents the

ISeeIt Stand

The ISEEIT Stand was created
with the help of our employees
with the help of our employees
at Goodwill of the Finger Lakes.
at Goodwill of the Finger Lakes.
Each stand is hand assembled at our
Each stand is hand assembled at our
main campus in Rochester, NY. It is a
main campus in Rochester, NY. It is a
portable, a ordable mobile device
portable, a ordable mobile device
stand that enables hands-free use of a cell
stand that enables hands-free use of a cell
phone or tablet, allowing the user to utilize
phone or tablet, allowing the user to utilize
the technology they have in their pockets
the technology they have in their pockets
to magnify documents or objects while at
to magnify documents or objects while at
work, school, home or on the go. It is a
work, school, home or on the go. It is a
simple, yet powerful tool that can
simple, yet powerful tool that can
encourage independence for people with
encourage independence for people with
low vision. Learn more or purchase a stand
low vision. Learn more or purchase a stand
at www.g solutions.org.

Contact Center

In 2021, our Contact Center handled

287,596 contacts. Agents are s�ll

working remote or hybrid with some

working full�me from the office. We have

had great success with the hybrid work

environment and were able to hire more representa�ves!

Work on our new Contact Center Expansion Project began

in 2021, with the grand opening in June 2022.

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