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Meet our Team: Carol Garwood

by Carolann Verrioli

Carol Garwood: Customer Service Team Leader

Carol has short, dark, curly hair and is wearing glasses, hoop earrings, and a Goodwill blue shirt.

Preferred name and pronouns

Carol Garwood, She/Her/Hers

Title and time you have been with the organization:

Customer Service Team Leader 1 year, 3 years total with company

What is your role here at Goodwill of the Finger Lakes?

My role is to collaborate with the Store Team leader, Assistant Team Leader, and fellow team members in completing tasks that contribute to the everyday efficiencies and productivity of the Retail Store.

What do you enjoy most about working at Goodwill?

I enjoy working with my retail team that is supportive and inclusive towards one another. I enjoy working with this company that encourages growth and development, and a team that challenges you to push beyond your comfort zone.

What activities do you enjoy in your free time?/What is a fun fact about yourself?

Fun Fact: I enjoy dancing and plan to someday own my own dance company.

Goodwill of the Finger Lakes is a not-for-profit organization supporting the Rochester and Syracuse area communities. Headquartered in Rochester, NY, Goodwill of the Finger Lakes along with Goodwill Vision Enterprises (formerly ABVI) have a very long and successful history of creating job opportunities and serving the community through the Good Neighbor program, 211/LIFE LINE, and our vision services. In addition, we have several Goodwill thrift store locations offering second-hand clothing for men, women, and children as well as home goods and other accessories.