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- General
- What happens to items that do not go on the sales floor to sell?
- Why are your stores mostly stocked with clothing?
- Why is there less jewelry being sold in the stores?
- Why are your prices so high? You get this stuff for free.
- Do my donations stay local?
- I heard that non-profit CEOs and Executives make big bucks. Is this true?
- Where can I find retail donation guidelines and values of my donations?
- Are Goodwill employees allowed to shop in the stores?
- Are the people that work at Goodwill volunteers?
- Why should I consider working at Goodwill?
- Why does Goodwill not accept certain items?
- Why should I donate to Goodwill?
- I had a bad experience at a store or other area. Who can I talk to?
- I would like to tour your headquarters. How may I do that?
- I am from a local TV station or media outlet and would like to do an interview. Who may I contact?
- General
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- Events
- Sustainability
- Leadership
- Community Stories
- March 15-21 is Clean Out Your Closet Week!
- A Guide to Confident Interactions with People who have Low Vision or Blindness
- Gently Used Clothing: The Future of Sustainable Fashion
- Second-Hand Clothing: Reduce Your Carbon Footprint
- 5 Tips for Thrifting Furniture
- Clothing Thrift Stores: Budget-Friendly & Sustainable Shopping
- Black History Month Celebrations in Rochester and Syracuse
- New Year, New Finds: Why January is the Best Time to Go Thrifting
- Protecting Your Vision: Eye Disease Prevention During Diabetes Awareness Month 2023
- Halloween Costume Inspiration from Goodwill!
- October 15th: White Cane Awareness Day
- Make Your Thrift Store Shopping a Success!
- 5 Reasons to Shop Secondhand
- What to Look for at Thrift Stores
- Day of Caring 2023
- Goodwill Week 2023: May 7th - 13th
- Mental Health Awareness Month 2023
- Black History Month: Thrifted looks inspired by Black fashion designers throughout history
- Black History Month: Community Events
- 3 Reasons to Declutter Your Home and Get Organized
- World Braille Day
- Good News
- Reju and Goodwill of the Finger Lakes Celebrate Rochester as a Hub for Textile-To-Textile Circularity
- Goodwill Learning Academy Celebrates Second Graduating Class
- Goodwill of the Finger Lakes Opens East Rochester Location
- Goodwill of the Finger Lakes Opens Store in Geneva
- Goodwill of the Finger Lakes Joins United Way's Day of Caring
- Goodwill of the Finger Lakes Celebrates Its Employees
- Goodwill of the Finger Lakes President & CEO, Jennifer Lake Honored as 2025 NYS Woman of Distinction
- Goodwill of the Finger Lakes Opens First Store in Ithaca
- Spring Cleaning? Goodwill Can Help!
- Goodwill of the Finger Lakes is Partners with European Innovator Reju to Give Clothing New Life
- Goodwill of the Finger Lakes Opens Store at the Mall at Greece Ridge
- Jennifer Lake named to the 2025 Rochester Business Journal’s 2025 Power 100
- Goodwill Celebrates 211 Day
- Goodwill's Deborah Turner Featured in Finger Lakes Times Talking About National 211 Day
- Jennifer Lake Appears on the Untangling Circularity Podcast
- Jennifer Lake Named 2025 Athena International Young Professional Award Finalist
- Sarah O’Brien Joins Goodwill of the Finger Lakes as the Director of Marketing & Development
- Jennifer Lake Named to Rochester Business Journal’s Environmental Leaders Power List
- Goodwill of the Finger Lakes Earns Great Place to Work Certification
- Goodwill of the Finger Lakes Raises $225,435 at Annual Gala:“Elevating Community. Empowering Connections.”
- Goodwill Vision Enterprises Growth Mindset Panel
- Honoring a Visionary Leader: Kevin Lynch Receiving the Dr. Gwen Sterns Visionary Award at 2024 Goodwill Gala
- Honoring Excellence: Dr. April Aycock to Receive Good Neighbor Award at 2024 Goodwill Gala
- Goodwill Employees Honored at EOY Luncheon
- Janice M. Holland Joins the Goodwill of the Finger Lakes Leadership Team as Chief People Officer
- Goodwill Closes out Summer with their 'Friend-raiser,' Sustainability Under the Stars
- Goodwill of the Finger Lakes Opens Community Connections Desk in the Monroe County Hall of Justice
- RefashionED Program Educates while Supporting the Community
- New Goodwill Store Open in Canandaigua!
- February 11th is 211 Day!
- Goodwill Vision Enterprises Partners with Flaum Eye Institute
- President & CEO Jen Lake in the Rochester Business Journal
- Annual Report
- Volunteer
- Thriftfluencer Program
- Contact Us