Annual Report

At Goodwill of the Finger Lakes, our mission is driven by purpose, impact, and accountability. Each year, we serve more than 171,000 people, strengthening our community through programs like 211/LIFE LINE, Goodwill Vision Enterprises, 988 Suicide and Crisis Lifeline, Goodwill Learning Academy, and our Good Neighbor Program. Our annual reports capture the stories, outcomes, and partnerships that make this work possible – celebrating lives transformed and the donors who help make it happen. They reflect our shared commitment to dignity, access, and brighter futures for individuals and families across our region. Thank you for taking the time to explore our impact.