Skip to Main Content

Goodwill Advocates for Mental Health and Addiction Support Amidst Rochester Protests

Sep 4, 2020

Goodwill of the Finger Lakes

Sept. 4, 2020

Families are hurting. The Black community is hurting. The Greater Rochester community is hurting. The nation is hurting.

To those who are hurting and mourning, including Daniel Prude’s family, we are devastated by your loss. We stand with the National Alliance on Mental Illness (NAMI) Rochester, ROCovery Fitness and others who are advocating for immediate access to care, adequate crisis intervention and proper treatment planning for individuals impacted by mental illness and substance abuse disorders. Goodwill is more than a word: It’s an action.

Our organization has supported individuals in their most vulnerable times with appropriate mental health and addiction support through our crisis line, 211/LIFE LINE. We help individuals who are struggling with behavioral health crises or having thoughts of suicide. Our telecounselors are trained to empathetically, respectfully and compassionately help and de-escalate a behavioral health crisis and connect the individual with the resources needed to get better and to heal.

We’re committed to making sure this injustice leads to effort and action for change. Social change that we’ve begun working on within our own Organization, too.

Goodwill of the Finger Lakes and 211/LIFE LINE will act and respond. We will support and help heal. We will answer your calls and help individuals battling a behavioral health crisis here in Rochester.

It’s all in our mission, and we promise to do our part.