Community Stories

Andrew Conley: Crisis Community Connector for 211/LIFE LINE   What is your official title and how long have you been working here at Goodwill/211?   I am Crisis Community Connector at…

Today, to celebrate Black History Month, let’s learn about three amazing Black individuals who had visual impairments. Whether they were advocating for Civil rights or for the rights of those who…

Deb Turner: 211/LIFE LINE Program Director How long have you been with the organization? It will be 10 years in June (Started in 2012)   How did you become director of 211/LIFE LINE and what drew…

Title and years with the organization Director of Workforce Development – 11 years this week!   Why do you enjoy working at Goodwill? The list is long! I enjoy the challenges we are faced…

Title:  Program Director of New Goods and Merchandising Why you enjoy working at Goodwill:Working at Goodwill allows for job growth and the ability to make your job your own. Why you would…

RC and Hannah met at Goodwill seven years ago.  Over their time working together, they formed a deeper connection - this connection blossomed, and RC recently proposed to Hannah.  Our…

Alex Pearce, E-Commerce Manager How many years have you been at Goodwill, and what is your job? I have been with Goodwill for two months. I am the new E-Commerce Team Leader. My team and I put great…

Meet our Team: Lisaura Delgado - Customer Service Representative II Bilingual, Contact Center Current Name/Title: Lisaura Delgado / Customer Service Representative II Bilingual How long have you been…

Billy Dickerson, Bookstore Customer Service Team Leader Name and Title:Billy Dickerson, Customer Service Team Leader.I've been with Goodwill for two years. Why do you enjoy working at Goodwill:I love…

Amy Crespo, Bookstore Customer Service Team Leader Name and Title:Amy Crespo – Customer Service Team Leader at the Goodwill Bookstore.  I've been with Goodwill 2 years. Favorite thing about…

Yarissa Torres: Contact Center Bilingual Unit Lead Full name/title Yarissa Torres/ Bilingual Unit Lead How long have you been with the organization? 3 years What do you value most about working at…

Barbara Tomassetti, Front End at Goodwill Greece - Ridge Road Meet Barbara Tomassetti! Barbara is a Cashier at Goodwill Greece - Ridge Road. She welcomes everyone who enters the store with a friendly…

Every month, children and families through our Low Vision Services come together for socialization events.  Recently, our families were invited to meet in Webster at the Never Say Never Stables…

Loni Wellman, Good Neighbor Program Director What is your current name/title: Loni Wellman, Good Neighbor Program Director How many years with the organization: It will be 3 years on November 12th…

  Carolann Verrioli, Community Engagement Coordinator What is your current role at Goodwill:Community Engagement Coordinator Time with the organization:1.5 years What do you value most about…

Sarah Favro, Senior Philanthropy Manager   Full Name and Title:Sarah Favro, Senior Philanthropy Manager Time with the organization: 19 years Positions you’ve held and your growth in the…

Outside of Wilbert's U-Pull It in Williamson, NY   About two years ago, Goodwill of the Finger Lakes partnered with Wilbert's U-Pull It for our Vehicle Donation Program. We are so happy we did!…

Jennifer L. Boutte, Vice President of Community Engagement Name and Title: Jennifer L. Boutte, Vice President of Community Engagement Time with the organization:4 months What are your goals personally…

Did You Know About Our Used Bookstore? While all of our retail locations have secondhand books you can find, have you visited our Goodwill Used Bookstore for a unique literary experience? Our…

Each year, programs are provided through our Children and Family Services program for those with visual impairment.  The program, Ladder to Success, focuses on workforce development and allows…